Customer support
Contact Us
Questions about fitment, delivery or an order you’ve already placed? Send us the details and a real person will come back to you.
Reach us
Other Ways to Get in Touch
- Email support@buygymweights.com Best for order questions, fitment checks and returns.
- Phone +1 (000) 000-0000 PLACEHOLDER — add your real hours, e.g. Mon–Fri, 9am–5pm ET.
- Existing order Track or Manage an Order Sign in to see order status, invoices and delivery updates.
- Trade & bulk Gyms, Studios & Facilities Outfitting a commercial space? Tell us the spec and we’ll quote.
Send Us a Message
Fill in the form and we’ll get back to you by email. Include your order number if your question is about an existing order — it gets you a faster, more useful answer.
Before you write
You Might Find It Faster Here
Three pages that answer most of what lands in our inbox.
Shipping & Returns
Delivery timescales, freight for heavy items, and how to start a return.
Read the policy →Buying Guide
Choosing between 1-inch standard and 2-inch Olympic, picking plate sizes, and what a first setup needs.
Open the guide →FAQ
Fitment, weight ratings, bar compatibility and the questions we’re asked most.
See the answers →